Protect people first
If a vehicle stops on a motorway, use a safe refuge or hard shoulder where available, switch on hazard lights and move occupants away from live traffic when it is safe to do so.
Use the correct emergency route
If there is immediate danger, injury, a live-lane obstruction or an unsafe position, contact the emergency services or road operator before arranging ordinary recovery.
Prepare the recovery details
Share the motorway, direction, nearest junction or marker, vehicle description and exact safe location. Do not stand beside the vehicle in live traffic.
Need a real recovery estimate?
Use both postcodes and describe the vehicle condition. The working calculator is available on every service and location page.